Email Queue
Overview:
All emails generated in P2 can be managed from this page. The grid displays Pending and Sent emails on differnet tabs. Pending emails are divided into Outbox or Inactive. From this page you can also export all of the information or create a new email message. Any Pending or Sent email can be viewed, deactivated or sent manually.
Process:
The main page displays emails in the Outbox and has 2 tabs: Pending and Sent. Any composed emails that have not been sent will be displayed in the Outbox. The message can be viewed but not edited.
+ New Message
Click +New Message and the Compose Email Message screen opens. Complete the email and click Send and a message displays The email message was sent successfully. Click Close to return to the Outbox. To send the email, locate the message and click View then select Send Now and the system displays The message was sent successfully.
TO DEACTIVATE
Click View on any message still in the Outbox and select Deactivate and a message displays The record was deactivated successfully.